Refund Policy

 

At our company, we believe in the quality of our products, but we also understand that they may not work for everyone all the time. To request a refund, please contact us. When requesting a refund, please note the following conditions:

Conditions of eligibility for reimbursement:

  1. The purchase must have been made within the previous 7 days.
  2. If you installed the template and found that it does not match the description given, you are entitled to a refund.
  3. If you encounter a problem that can’t be resolved and renders the model unusable, you are entitled to a refund.
  4. If you have any difficulty installing the template or using its basic functions, we will be happy to review your refund request.
  5. You should have contacted our support team to resolve the issue or explain why the template won’t work for you.
  6. If a refund is granted, you agree to deactivate and uninstall the template from your site.
  7. Refunds will only be granted at our discretion.

Conditions of ineligibility for reimbursement:

  1. If you downloaded a template but changed your mind or no longer want it, you are not eligible for a refund.
  2. If the model does not meet your expectations, you are not eligible for a refund.
  3. Purchases made in error are not eligible for a refund.
  4. If you don’t have the expertise to use the template, you are not eligible for a refund.
  5. If you are eligible to request a refund but don’t provide enough information to support it, you will not receive a refund.
  6. If you can no longer access the template because it has been deleted and you were unable to download and save it, you are not eligible for a refund.

By purchasing a model from our site, you acknowledge and agree to this refund policy. You also waive any right to contest this policy or take legal action against our company. Additionally, we are not responsible for any differences in exchange rates between the time of your purchase and the time of your refund.